ICS System Outage

ICS Log-In Performance Issues:

The ICS system is currently experiencing performance issues, resulting in an unplanned disruption to messaging.

Clients submitting the following declarations are affected:

  • Full Import Declaration (FID)
  • Long Form Self-Assessed Clearance (LFSAC)
  • Short Form Self-Assessed Clearance (SFSAC)
  • Cargo Report Self-Assessed Clearance (CRSAC)
  • Cargo Report – Personal Effects (PE)

Status as at: 9:34am, Tuesday 3 February 2026 (AEDT)

Messaging between the Department of Home Affairs (including ICS) and DAFF is currently being queued and will be transmitted once services are restored.

The issue is under investigation by DoHA and the Australian Border Force. Further updates will be provided once services are confirmed as operational.