The Department of Agriculture, Fisheries & Forestry (DAFF) , will now offer document assessment outside standard operating hours.
The department’s business hours are 6:30 am to 6:30 pm, Monday to Friday (excluding public holidays).
Documents may be assessed outside business hours subject to officer availability and acceptance of the cost.
Please note where officer availability is limited, perishable and some emergency services goods will be prioritised first.
Document processing is taking up to 5 days or more, there are extensive delays which is leading to goods potentially going on storage and causing delay in delivery.
DAFF will be charging additional fees for this service which can be found in the attached copy of charging guidelines. Could you please notify our office if you wish to use this service.
Attachment:DEPARTMENTAL CHARGING GUIDELINES – Biosecurity and Export Regulatory Functions